KEITH L. RIDGEWAY

5207 Devonport Court

Glenn Dale, Maryland 20769

kridgeway@gmail.com

 

                                  Security Clearance: TS/SCI FS/CI Poly

 

PROFESSIONAL SUMMARY

 

Comprehensive experience and expertise in the field of Electronics and Networking Engineering.  Experience also includes but not limited to: Configuring and maintaining routers and switches using Network Protocols such as EIGRP, OSPF, BGP & MPLS. Six years experience with installing and troubleshooting ‘HAIPE’ encryption devices. Configuring and maintaining wireless devices such as access points and controllers. Over 10 years of experience with Cisco IOS’. TACACS+/Radius and Sun/Solaris Unix Operating Systems.

EDUCATION

CED Solutions - Atlanta, Georgia

CCNA Boot Camp Security + - September 2004

Orange Systems - Gaithersburg, Maryland

Certified Novell Administrator - March 1995

Certified Novell Engineer - October 1999

ASM - College Park, Maryland

Cisco Certified Network Associate Program - January 2003

(Renewed Certification July 2010)

West Virginia State University- Institute, West Virginia

Bachelor of Arts: Communications/Computer Science - December 1992

 

CERTIFICATIONS

Cisco -         (CCNA) Cisco Certified Network Associate - May 2007

                     (CCNP) Cisco Certified Network Professional March 2012

Microsoft (MCP)    Microsoft Certified Professional - July 2005

Novell          (CNE)    Certified Netware Administrator 3x, 4x, 5x;

                                   Certified Netware Engineer Version 3x, 4x, 5x 1997

Comptia (Security +) July 2005

EC Council (C|EH) Certified Ethical Hacker v.7 Sept. 2013

 

MILITARY TRAINING

US Navy, Interior Communications Petty Officer 2nd Class – Military Training Center – San Diego, California

Basic and Advanced Electricity and Electronics Program

Interior Communications Electrician. IC “A” school

Certificates (x2) received April 1986

                                                                                                               

WORK EXPERIENCE

NJVC-LLC  Springfield, Virginia

Systems Administrator /                                                                                     3/10 – Present

 

·         Remotely login (ssh, telnet) into a remote site's Unix server to examine error logs or perform user level commands while complying with the remote site's security rules.

·         Perform Remote maintenance for workstations and servers.

·         Provide Remote Resolution support for Mission System servers/workstations as outlined in customer’s SOP’s

·         Systems Administrator for Unix servers for the Enterprise.

·         Create detailed incident tickets using Remedy Service center application (i.e. properly open and assign Problem Reports).

 

General Dynamics Information Technology – Manassas/Chantilly, Virginia

Sr. Network Engineer                                                                                     

10/09 – 3/10

·         Maintain, monitor, analyze and repair network system connectivity issues and make recommendations regarding network and computer system security, network monitoring and Server disk utilization

·         Serves as the initial point of contact, globally for access to the Enterprise IT environment.

·         Interacts with IT users to resolve technical Networking issues; responds to queries and service requests that originate by phone, web-based monitoring tools such as portals, over the wire resources. Email or other methods.

·         Responsible for Help Desk support at NGA Global Support Operation Center support troop efforts 

·         Responsible for secondary support for Troop Missions for their Network issue OCONUS.

·         Part of a team of infrastructure Engineers responsible for surveying and upgrading equipment worldwide.

·         Performed system security analysis and interoperability test design and execution for system testing associated with Internet Protocol (IP) version 4 and 6 networks.

 

JKA Technologies – Annapolis/Hanover, Maryland

Sr. Network Engineer/Security Systems                                                      4/08 – 10/09

LAN-WAN Engineer

 

·         Responsible for troubleshooting, maintaining and upgrading existing infrastructure with new technologies such as: encryption devices using Haipe and serial encryption configurations.

·         Responsible for design and development of new systems and technologies for the DOD. Integration of Cisco, Juniper and Foundry Systems with a wide variety of devices including: routers, switches and encryption. Designs were used to upgrade and maintain TS/SCI networks.

·         Assisted in the design of networks or portions of networks that include selection of hardware and software packages.  Provided regulatory monitoring and voice network analysis regarding short and long range planning for in-house systems.

·         Cisco engineering and installation: Part of a team of infrastructure Engineers responsible for surveying and upgrading equipment worldwide.

·         Performed system security analysis and interoperability test design and execution for system testing associated with Internet Protocol (IP) version 4 and 6 networks.

 

ManTech International – Greenbelt/Columbia, Maryland

Sr. Network Engineer/Security Systems                                                     10/01 – 4/08

LAN-WAN Engineer

·         Engineer responsible for surveying and upgrading equipment worldwide.

·         Responsible for troubleshooting, maintaining and upgrading existing infrastructure with new technologies such as encryption devices suing Haipe and serial encryption configurations.

·         NASA: Helpdesk Manager/Systems Administrator: Senior Systems Manager.

·         NASA: Responsible for Technical and Managerial Support for the client/server network environment.                                                                                                                

·         Maintained, troubleshot, repaired and upgraded Microsoft and Novell Servers to ensure constant system integrity.

·         NASA: Systems Admin and System Security Office for Code 549. Responsible for the connectivity of Servers outside the Goddard Center.

 

Perot Systems (Formally QSS Group Inc.) – Greenbelt, Maryland

Sr. LAN Administrator                                                                                 12/99 – 10/01

Goddard Space Flight Center/NASA

 

·         Helpdesk Manager

·         Responsible for Technical and Managerial Support for the client/server network environment.

·         Maintained, troubleshot, repaired and upgraded Microsoft, Mac/Apple and Novell Servers to ensure constant system integrity.

·         Provided Internet connectivity for email systems

·         Systems Admin. And Network Systems Security Officer for code 549

·         Responsible for the connectivity of Servers outside the Goddard Center

 

PowerLan Network Technologies of MD.                 

Sole Proprietor/Sr. Network Engineer                                                10/96 - 6/2003             

 

·         Minority Contract Howard University:

·         Principle Architect commissioned to design, configure and install Private Network paid for by the Pew Foundation. HU was awarded grant to implement a private network for the School of Education.

·         Built an off-site Network for college of Pharmacy, Nursing, and Allied Health Services (CPNAHS) at Howard Univ.                                

 

Airlines Reporting Corporation – Rosslyn, Virginia

 

Supervisor Office Automation Technician/LAN Systems                            4/98 – 10/99

 

·         Responsible for the assignment and execution of service request to OA technicians

·         Main Systems Architect for ‘Cold Room’ to store company’s information Systems equipment. Installed all Wide area Network peripherals in new computer room. Cisco 2500, 2600 routers, four (4) 3Com managed switches.

·         Coordinated repairs for the Merlin business telephone system attached to the Local Area Network.

·         Responsible for Technical and Managerial Support for the client/server network environment

·         Maintained, troubleshot, repaired and upgraded Novell and Microsoft Servers to ensure constant system integrity

·         Assisted users with desktop issues. Assisted with desktop software “Windows 95/98/NT Workstations”

·         Provided Internet connectivity for email systems including MS Mail

·         Supported the Business Analyst in upgrading, troubleshooting and repairing Database Software (MS Access; Paradox 3.5, 4.0 and 7.0)

·         Assisted with the installation, troubleshooting and repairs of Cisco 2500 and 2600 WAN Connection between Tampa, Florida, Louisville, Kentucky and Arlington, Virginia. Installed and maintained 3com switches

                                         

FINCA International – Washington, DC

Information Technology Coordinator                                                        9/95 – 4/97

 

·         Assisted users with desktop issues

·         Responsible for Technical and Managerial Support for the client/server network environment

·         Maintained, troubleshot, repaired and upgraded Novell Servers

·         Provided Internet connectivity for email systems including: Pegasus interoffice mail, AOL and CompuServe

·         Provided administrative duties such as: purchasing and product research

·         Maintained and installed telephone system

 

 

Howard University – Washington, DC

Data Systems Specialist (Network Administrator)                            5/94 – 9/96

Information System and Service Department

 

·         Provided support and customer service for all users with mainframe terminals, Mac or PC workstations

·         Maintained 18 NETWARE Servers linked to Howard University’s Fiber Optics Network backbone

·         Configured PC’s to gain access to the World Wide Web. Served as a consultant to individual departments providing recommendations to customer their hardware and software

 

Greenhorne & O’Mara – Greenbelt, Maryland                                                       

User Support Specialist 1 (Temp Assignment)                                          7/95 – 9/95

Information Systems Department

 

·         Responsible for training employees to use PC’s and PC software

·         Installed, managed, troubleshot and maintained hardware and installed software on workstations

·         Responsible for writing and testing user software instructions for employee PC users

 

Orange Systems – Gaithersburg, Maryland

Systems Technician (Volunteer Status)                                                                 6/95

 

Installed, tested and configured hardware and software required to install new classroom environment using Novell Operating Systems 3.12/4.X

                           

 

 

                            REFERENCES AVAILABLE UPON REQUEST